customer satisfaction ...
we understand the importance of customer satisfaction, so we
developed interactive services for our telephones that empower you and your
end-user to easily manage calls and get the most out of your
enterprise communication system.
Access powerful management options and work
efficiently with the live information on your system with
applications such as:
visual voicemail, directory services, intercom and paging
features, interactive branding, and numerous call-handling
and listen to Voicemail Messages in the sequence you want
through the phone's display screen
time, date, and callerís phone number on each message
notification for urgent messages or for messages retrieved
by your email
Stop, and Delete Voicemail Messages, or save them into
your Saved Messages box
new messages log and saved messages log at the touch of a
a call without having to exit your Voicemail Box
the option to protect voicemail messages using a password,
or remove this security for quick access into Interactive
Enhanced Call Handling
Retrieving and Answering calls couldn't be simpler. Answer
the call ringing at any other phone without having to leave
your desk. Pick up a parked call from any extension,
regardless of where it was first answered or where it was
A worthwhile call-management feature like Visual Park Pickup
be programmed into your telephone. No more mistakes picking up
a wrong call or forgetting where you parked a caller. Manage
the sequencing of your call pick-ups.
- Scroll through Parked Calls displayed on the screen and
select which one to pickup
- View the park number, as well as the Caller ID Name and
- See what time a call was parked and who parked it
Directory Services (DirSrv+) presents a graphical way of
looking up phone numbers. You can view full office Extension
Lists or listings of System Speed Dials.
Directory Services allows you to access telephone numbers or
whole directories located on a separate server, not just
what's programmed on your telephone.
We are constantly developing new applications to keep up with
business demands in a multitude of industries. We work with
our manufacturing and system provider partners as their
customers ask for the features that make their communication
system as efficient as can be.
Specialized industries, such as the hospitality
industry, could benefit from specific menus on their
screens. A hotel could list room service items for guest
selection. Service providers could place ads or specials
on the screen. Meeting reminders or daily quotes could
also be programmed into the system. Almost anything that the
enterprise communication platform is capable of, our
telephones can be programmed to execute.