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Support

 

 

Need assistance ? We're here to help.

 

At Aastra, we pride ourselves in providing our customers and partners with efficient, friendly and accurate technical support. We want to ensure that your experience with our product and services is the best it can be.

If you have any questions about functionality or features on your Aastra telephone, or if you have experienced any problems with them, please send us an e-mail at support@aastra.com, or give us a call at (469) 365-3639. Our support representatives are available, Monday - Friday, from 8:30 a.m. - 4:30 p.m. Pacific Time.

 


Downloads

We have provided downloadable copies of product-specific User Guides in Adobe PDF format. (Acrobat Reader required.)

IP Phone Documentation

SIP 1.3.1 Release Notes

SIP Admin Guide 1.3.pdf

480i CT User Guide 1.3.pdf

480i User Guide 1.3.pdf

9133i User Guide 1.3.pdf

9112 User Guide 1.3.pdf

SIP Phone XML API Guide

Sphere - 480i for Sphericall Pocket User Guide

IP Phone Firmware (SIP version 1.3.1)

480iCT

480i

9133i

9112i

Analog Phone Documentation

AltiGen - 390/480 Pocket User Guide

Artisoft - 390/480e for Televantage Pocket User Guide

ShoreTel - AP100/110 Pocket User Guide

Sphere - 390/480e for Sphericall Pocket User Guide

 


 

Register your AltiTouch Plus software HERE.

Registered users also automatically receive notification of important technical issues and software updates.

After you complete and submit your Registration, you can close the window to return to this site.


To download any of these User Guides, simply "right-click" on the User Guide of your choice and use "Save Target As" to save the file to your computer.